EMV Chip Cards with Enhanced Security

Look for your new chip card to arrive in the mail soon!

 

What is EMV, and why do we need it?

EMV - which stands for Europay, MasterCard and Visa - is a global standard for cards equipped with computer chips, and the technology used to authenticate chip-card transactions to provide enhanced security to our customers.

Chip technology is an evolution in our payment system that will help increase security, reduce card-present fraud and enable the use of future value-added applications.

How do I use my chip card at stores?

During the transition to chip, you can swipe your card as you normally would and follow the prompts. If the terminal is chip-enabled, it will prompt you to insert it instead. If you already know your chip card works there, start by inserting your card. These basic steps will help ensure successful transactions:

  • Insert your card with the chip toward the terminal, facing up. Do not remove until prompted.
  • Provide your signature or PIN as prompted by the terminal. Some transactions may not require either.
  • When the terminal says the transaction is complete, remove your card.

 

It's that easy!


Questions about chip card security? Get all your questions answered below.

 

What is EMV?
EMV - which stands for Europay, MasterCard and Visa - is a global standard for cards equipped with computer chips and the technology used to authenticate chip card transactions to provide enhanced security to our customers. Chip cards are currently used in more than 80 countries. There are more than 3.4 billion chip cards issued across the globe.

 

What is chip card technology, and why do we need a new card?
Chip technology is an evolution in our payment system that will help increase security, reduce card-present fraud and enable the use of future value-added applications. Chip-enabled cards are standard bank cards that are embedded with a micro-computer chip. Some may require a PIN instead of a signature to complete the transaction process.

 

Why are chip card transactions more secure?
Payment data is more secure on a chip-enabled payment card than on a magnetic stripe (magstripe) card. The new chip-enabled cards support dynamic authentication, while the magstripe card used static data. Consequently, data from a traditional magstripe card can be easily copied (skimmed) with a simple and inexpensive card reading device – enabling criminals to reproduce counterfeit cards for use in both the retail and the CNP environment. Chip (EMV) technology is effective in combating counterfeit fraud with its dynamic authentication capabilities.

 

How will we recognize the chip card?
A chip card looks just like a traditional card with the addition of an embedded chip that is visible on the front exterior of the card and looks like a small square. You will still have a magnetic stripe on the back so that you can use it at merchants who don’t accept chip cards yet.

 

What will our new cards look like?
We have two card designs, one for businesses and one for consumers. Here is a preview of what our cards look like:

business emv cards   consumer emv cards

 

Are Summit’s ATMs chip-enabled
Yes. Our ATMs have been chip-enabled for some time now.

 

How are the chip cards used at stores?
During the transition to chip, you can swipe your card as you normally would and follow the prompts. If the terminal is chip-enabled, it will prompt you to insert it instead. If you already know your chip card works there, start by inserting your card. These basic steps will help ensure successful transactions:

  • Insert your card with the chip toward the terminal, facing up. Do not remove until prompted.
  • Provide your signature or PIN as prompted by the terminal. Some transactions may not require either.
  • When the terminal says the transaction is complete, remove your card.

Always remember when you use your chip card to follow the prompts on the terminal and leave your card inserted until prompted to remove it.

 

What should be expected when using a chip card at ATMs?
Depending on the type of ATM, your experience may differ slightly. If your card stays visible, use these basic steps for a successful ATM transaction:

  • Insert and remove your card as you normally would. This tells a chip-enabled ATM whether you have a chip card or not. Then follow the prompts.
  • If the ATM is chip-enabled, it will prompt you to insert the card again and leave it inserted. The ATM will hold the card in place until the transaction is complete. Do not try to remove your card until prompted by the ATM.
  • When the ATM says the transaction is complete, remember to take your card.

 

If your card is not visible, a chip-enabled ATM will automatically recognize the chip on your card. If you’re used to an ATM returning your card immediately, note that your chip card will now be returned at the end of the transaction. To complete a transaction, proceed as you normally would and follow the prompts. When the ATM says the transaction is complete, remember to take your card.

 

What if the terminal or ATM doesn’t accept chip cards?
Cards will still have a magnetic stripe on the back, so even if a terminal or ATM is not yet chip-enabled, you can use your card as you do today.

 

Will an ATM card, without an EMV chip, still work at stores and an ATM?
Yes, merchants and ATMs will continue to accept magnetic stripe cards.

 

What will happen to customers that only have ATM cards?
Magstripe technology still works, so there should be no interruption in service to ATM cardholders. Since the majority of our customers and the general public use debit cards, the issuance of chip-enabled debit cards will be issued first. Once that project is complete, service providers like FIS will address enabling ATM cards with chips. It is likely to be 2017 before the discussion begins.

 

Will a chip card work at a non-chip-enabled ATM or merchant terminal?
Yes. Your card will have a chip and a magnetic stripe to accommodate any situation.

 

Summit State Bank

What does a chip-enabled merchant terminal look like?
Chip-enabled terminals have all of the features you are used to with a payment terminal, with the addition of a slot to insert your card. The slot is typically located at the bottom or the top of the payment terminal.

 

We have updated our cash advance terminals so that they also are chip-enabled.

 

How will we know if a merchant terminal accepts chip cards?
During a normal transaction, swipe the card like you have become accustomed to doing and follow the prompts. If the terminal is chip-enabled, it will prompt you to insert it instead. If you already know your chip card works there, start by inserting your card.

 

Where can chip cards be used?
Anywhere. Your card will have a chip and a magnetic stripe to accommodate any situation.

 

When can chip cards be used at all merchant and ATM locations?
Every day, more merchants and ATMs are becoming chip-enabled to increase security for in-person card transactions, so you will start to see these terminals and ATMs at many of the stores and financial institutions you visit today. You will continue to be able to pay at both chip-enabled and non-chip-enabled merchants and ATMs with the same card.

 

Will anything change during online purchases?
No. You will use your chip card for online purchases by following the same process you do today.

 

Can chip cards be used outside of the U.S.?
Yes. Chip cards are widely used in international markets and are accepted in more than 80 countries. Having a chip card will make it easier for you to make purchases and complete ATM transactions when you travel internationally.